Nurse Chat
24/7 Medical Advice
Not all of our health concerns happen when our provider’s office is open. When you have a medical question or if you experience an after-hours illness, injury or symptom, we have a solution. A registered nurse is on-call 24/7 to talk to you about your health.
Call 888-202-8828 to speak with a nurse directly.
Get Help When You Need It Most
Our 24-hour Nurse Chat line gives you the flexibility to speak with a registered nurse when it matters to you. If you are unable to contact or see your provider, Nurse Chat can give you advice on your health and whether you should seek care right away or if you can wait. This is a no-cost service for members.
You can opt out of Care Management services at any time by contacting us at 800-557-6916 or caremanagement@jhhp.org.