EligIbility and Enrollment
Advantage MD Flex Card
With the D-SNP plan, you could receive a Flex Card* to help cover some of your expenses. Each month, D-SNP members receive $90 on their Flex Card.
The prepaid card that helps Maryland Medicare Advantage members pay for monthly expenses.
Advantage MD’s Flex Card is a Benefits Mastercard® Prepaid Card. Every month, Advantage MD will load the card with $90 to help members pay for qualifying expenses ($45 for healthy food and $45 for utilities).
- Available as part of Johns Hopkins Advantage MD D-SNP (HMO)*
- $45 for utilities every month
- $45 for healthy food every month
Nations Benefits Customer Service: 888-959-2069
Can I get a Flex Card?
The Advantage MD Flex Card is included at no extra cost for eligible members in the D-SNP (HMO) plan.
Not all members will qualify, but if you meet the chronically ill eligibility requirements, Advantage MD will send you a Flex Card after you enroll.
Frequently Asked Questions About the Flex Card
What is the Advantage MD Flex Card?
Advantage MD’s Flex Card is a prepaid card to help eligible members pay for monthly healthy food and utility expenses. Members receive a Benefits Mastercard® Prepaid Card. Advantage MD loads the card every month with $90 ($45 for groceries and $45 for utilities).
How do I qualify for a Flex Card?
Members must meet criteria based on eligible health conditions. Members must complete a consult visit with their provider, and the provider must submit a claim to Advantage MD. The claim must contain one or more diagnosis codes that correspond to a qualifying condition (qualifying conditions are noted in your Evidence of Coverage).
How much money is on the Flex Card from Advantage MD?
The Flex Card is loaded with $90 every month ($45 for healthy food and $45 for utilities).
Can I get a Flex Card?
The Advantage MD Flex Card is included at no extra cost for eligible members* in the D-SNP (HMO) plan. Not all members will qualify, but if you meet the chronically ill eligibility requirements, Advantage MD will send you a Flex Card after you enroll.
What expenses can I pay for with my Flex Card?
You can see what is eligible for purchase by visiting JHHP.NationsBenefits.com or through the Benefits Pro™ App.
Please keep in mind:
- Product availability and price may vary by retailer.
- This card is not a credit card or a gift card.
- You cannot use this card to obtain cash.
How do I activate my Flex Card?
You have two convenient ways to activate your card:
- Log in to your personalized Benefits Pro™ Portal at JHHP.NationsBenefits.com/Activate
- Call 877-205-8005 (TTY: 711)
How do I use my Flex Card for expenses?
You can make your purchases:
- Online at JHHP.NationsBenefits.com
- Through the Benefits Pro™ App through NationsBenefits®
- At a participating retail location. Use the store locator on the portal or app, or call NationsBenefits.
- By calling 888-959-2069 (TTY: 711) 8 a.m. – 8 p.m. local time
How can I check my Flex Card balance?
You can check your Flex Card balance at JHHP.NationsBenefits.com or through the Benefits Pro™ App. You can also call 888-959-2069 (TTY: 711).
What if there is not enough money in my Flex Card account to cover the entire purchase?
If the purchase amount is more than the available funds on your card, a partial amount will be deducted from the card. You will need to pay the balance with another form of payment.
What if my Flex Card is lost or stolen?
If your Flex Card is lost or stolen you can report it and request a new card in your Benefits Pro™ Portal, Benefits Pro™ App or call NationsBenefits® at 888-959-2069 (TTY: 711).
How do I download the Benefits Pro app?
Open App Store® or Google Play® and search for the Benefits Pro™ App.
*The benefits mentioned are a part of special supplemental program for the chronically ill and include the following conditions: autoimmune disorders, cardiovascular disorders, chronic heart failure, diabetes, chronic lung disorders. Other conditions apply but are not listed in this disclaimer. Not all members qualify. Coverage of the item or service depends on the chronically ill classification as defined in 42 CFR §422.102(f)(1)(i)(A) and on Johns Hopkins Advantage MD’s SSBCI coverage criteria required by 42 CFR §422.102(f)(4).
